Platform Services

What We Offer

Platform Capabilities

A comprehensive suite of tools designed to power community health programs in resource-constrained settings across India

Community Health Coordination

Train and empower local women as community health coordinators. Our platform provides structured role progression from learner to senior coordinator, with tier-based access controls and context-sensitive role labels that adapt per program.

  • 6-tier role hierarchy
  • i18n role labels (Hindi/English)
  • Intake wizard for patient registration
  • Community dashboard with analytics

Teleconsultation

Video consultations via Jitsi Meet connecting rural patients with specialist doctors. Community health coordinators can initiate video calls, share patient history, and facilitate remote consultations from the field.

  • Embedded Jitsi video calls
  • AI-powered case preparation
  • Async chat consultations
  • Digital prescription generation

AI-Assisted Triage

Claude AI risk assessment helps community health workers evaluate patient symptoms and prioritize care. The system uses structured tool-use for consistent outputs while maintaining human-in-the-loop validation for all recommendations.

  • Multi-provider AI (Claude/Gemini/Groq)
  • Structured risk assessment
  • Assistive only — no autonomous decisions
  • Referral recommendations

Digital Health Records

ABDM-compliant digital health records with ABHA ID integration and FHIR R4 bundle generation. Patient data is encrypted at rest using Fernet encryption, with consent-based sharing through the Health Information Exchange.

  • ABHA ID linking
  • FHIR R4 health records
  • HIE-CM consent management
  • PII encryption (Fernet)

Unified Notifications

WhatsApp Cloud API + Fast2SMS for comprehensive patient communication. The system prefers WhatsApp when available, falls back to SMS for rural patients, and supports per-program credentials for multi-tenant deployments.

  • WhatsApp Cloud API integration
  • Fast2SMS with DLT templates
  • Auto follow-up reminders
  • Per-program credentials

Offline-First PWA

Progressive Web App built with Dexie.js (IndexedDB) and Workbox service workers. Health workers can register patients, perform triage, and manage consultations even in areas with no internet connectivity.

  • IndexedDB local storage
  • Push-then-pull sync engine
  • Installable on mobile
  • Web push notifications (VAPID)
Indian Doctor with Patient
Technology Stack

Built with Modern, Battle-Tested Technologies

Our platform leverages best-in-class open-source technologies for reliability, performance, and maintainability.

  • Frontend: Next.js 14 (App Router) + Tailwind CSS + TypeScript
  • Backend: Python FastAPI + SQLAlchemy Async + PostgreSQL 16
  • AI: Claude API (Anthropic) with structured tool use
  • Offline: Dexie.js (IndexedDB) + Workbox Service Workers
  • Deployment: Docker + GitHub Actions CI/CD + Caddy